|
|
|
DATA COLLECTION,
PRACTICAL CODING AND INTERVIEW TECHNIQUES
(3 day workshop)
Objectives
This three day intensive workshop is designed for Managers and staff whose day-to-day
activities involve receipt of data for information processing.
At the end of this workshop participants will be able to:
Collect data through surveys and excursions
Classify this data
Carry out an analysis on this data
Prepare reports
This will be achieved through a series of case studies, team exercises and presentations.
Participants
Parastatal Planning Officers, Municipality Planning Officers, Community Development
Officers, Heads of Departments, Marketing Managers, Sales Managers, Research fellows.
Course Structure and Content
Identifying Data Needs
Sources of Data
Designing Data Collection Instruments
Sampling Methods
Preparing for a Survey/Excursion
Interviewing Methods
Data Analysis - Computer Based
Report Writing
MANAGEMENT DEVELOPMENT FOR EXECUTIVE ASSISTANTS
(PERSONAL SECRETARIES)
(Part 1 - 6 day development programme)
(Part 2 - 6 day development programme)
Objectives
This workshop is designed to impart knowledge and guidance to participants to enable
them to effectively carry out their daily responsibilities as Executive Assistants \
Personal Secretaries in an effort to advance the roles of their Seniors and further
enhance the image of the organisation.
Participants
This twelve day development programme is divided into two parts of six days each and is
designed for Executive Secretaries, Executive Assistants, Senior Personal Secretaries and
Private Secretaries.
Course Structure and Content
At the end of the programme participants will have acquired skills in the following areas:
Understanding the roles and functions of Executive Assistants
Management functions and processes
Communicating on the cutting edge
Assertiveness
Handling stress
Service quality and the Secretary
Public relations and the corporate image
Customer care
Handling complaints
Telephone handling skills
Time management
Public speaking
The Secretary and the Executive
Latest desktop publishing programmes
Advanced word processing
Working with spread sheets
Supervisory skills
Problem solving and decision making
Transactional analysis
Working in teams
Productivity improvement
COUNSELLING SKILLS
(2 day workshop)
Objectives
Human problems in both the emotional and welfare areas are a major cause of absenteeism,
inefficiency and accidents. Participants will learn to become active listeners, to resolve
conflict and acquire additional problem solving skills. This two-day workshop is designed
for those who have a need for counselling skills in the workplace and will enable them to
deal with a variety of human needs and problems with increased efficiency and sensitivity.
Participants
This two-day workshop is designed for those who have a need for counselling skills in
the workplace and will enable them to deal with a variety of human needs and problems with
increased efficiency and sensitivity.
Course Structure and Content
Goals of leaders and participants
Role of counsellor in an organisation
Explanation of the experimental learning cycle
Exploring different perceptions
Descriptions of a good counsellor
Triads for listening, speaking and observing
Trust - relationship between counsellor and client
Methods and procedures
Genorgams/lifelines - visual data gathering of family systems
Being aware of ourselves as counsellors
Principles of Teamwork
PLANNING TO START YOUR OWN BUSINESS
(3 day workshop)
Objectives
This three day workshop is aimed at individuals and groups who are thinking about starting
their own small business and who want to learn how to minimise the risks and has the
following goals:-
To guide the prospective business owner in making the decision to enter business, to
calculate and raise the needed capital and successfully launch an enterprise
To provide participants with basic business knowledge and skills
To give participants the confidence to go into a business of their own.
Participants
Potential Entrepreneurs, Project Managers, Project Planning Officers, Field Staff from
NGO’s, Managers of Small, Medium Enterprises.
Course Structure and Content
This course is presented in modular format. At the end participants will have learnt:-
What factors and how to collect and evaluate basic information (marketing, product,
operations, finance and personnel) required to determine small business feasibility
When and what types of outside expertise need to be obtained when starting/buying business
What personal attributes and behaviour are critical to success in business
How income, costs and profit are related
What criteria, credit and lending institutions use in loan approval decisions
How to prepare and present a basic business plan for a new venture
How to appreciate the legal implications of starting and running a business
How economic considerations affect small business success
IMPROVING YOUR BUSINESS
(3 day workshop)
Objectives
This three day workshop is aimed at small scale business entrepreneurs with the following
goals:-
To provide participants with the knowledge and skills to identify basic business problems.
To equip participants with basic small business management skills and tools
To give participants the confidence to work out and apply business improvement strategies
in their own businesses.
Participants
Project Managers and Coordinators, NGO staff, Small Scale Business Entrepreneurs.
Course Structure and Content
Upon completion of this modular course, participants will:-
Understand the basic critical management functions essential for small business viability
Be able to identify and analyse basic management and operational problems in their
businesses
Be able to devise and implement simple solutions to improve business operations
Understand the relationship between income, costs and profit
Be able to buy and control stock economically
Know various ways of controlling production/operational costs
Know various way of reducing the amount of money tied up in working capital.
EMPLOYMENT SKILLS
(2 day Workshop)
Objectives
This two day workshop is designed to equip participants with the skills needed to
facilitate positive self-development and successful job searches. It will provide them
with the ability to harness their strengths and market their knowledge, skills and
experience in their search for a fulfilling job or career.
Participants
This course was created out of the need to address the uncertainty individuals face when
they are confronted with having to prepare their Curriculum Vitae and attend a Job
Interview. This in-depth course is well-suited for School Leavers, e.g. Post-Form 5
students, and other individuals who are not sure of what the employment seeking process
entails, as well as the interview itself.
This workshop is presented in modular format and includes the following subjects:
Self-analysis and drawing on one’s own strengths
Assertiveness skills
Job vacancy search
Job application know-how
Preparation and writing of a curriculum vitae
Interviewing preparation and practice
Role playing and simulation exercise
BUSINESS MANAGEMENT AND
ENTREPRENEURSHIP SKILLS
(3 day workshop)
Objectives
At the end of the 3-day workshop participants will be able to:-
Use of the skills acquired to plan for their business
Devise better planning and business management skills
Maintain sound financial records for business
Formulate sound business management techniques
Participants
Government staff, N.G.O’s staff, project managers, rural development staff,
members\leaders of women’s organizations, credit officers from finance institutions,
extension workers\community development workers
Course Structure and Content
Introduction to entrepreneurship
Time management techniques for businesses
Sales and marketing techniques
Purchasing management for business
Stock control techniques
Business plan writing skills
Buying and existing business
Starting a new business
Sources of business financing
PROJECT PLANNING AND MANAGEMENT
(3 day workshop)
Objectives
At the end of the 3 day workshop, participants should be able to:
Develop better project selection, design and implementation techniques
Use the skills acquired to appraise development projects
Appreciate the gender issue in development projects
Develop sound project monitoring and evaluation techniques
Identify salient issues in fund-raising for projects
Formulate better practices of environmental impact assessment of development projects
Participants
Project managers\leaders, N.G.O staff, government staff, funding agencies, development
officers, credit officers, regional\district officers and workers.
Course structure and content
Definition, scope & nature of project management
Project cycle
Project selection and design
Project proposal writing
Project appraisal techniques
Project implementation
Project monitoring and evaluation
Fund-raising techniques for development projects.
Environmental impact assessment for development projects
ADVANCED PROJECT MANAGEMENT
(4 day workshop)
Objectives
This four day workshop aims to equip participants with skills to identify, appraise and
implement projects in both rural and urban areas of the economy.
Participants
Project managers\leaders, N.G.O staff, government staff, funding agencies, development
officers, credit officers, regional\district officers and workers.
Course Structure and Content
Project identification
Project appraisal
Environmental analysis
Economic analysis
Budgeting
Material sourcing procedures
Contract accounts
Financial reports
Project internal audits
Post implementation audit
Closing the project
RURAL RESOURCE PLANNING AND MANAGEMENT
(3 day workshop)
Objectives
At the end of the 3-day workshop, participants should be able to:
Use skills acquired to plan for the rural resources available.
Devise better planning and management skills.
Appreciate the real problems affecting the rural areas
Identify resources available in the rural areas for potential development.
Identify the scale of operation applicable in respect of diverse activities in rural
areas.
Formulate rural growth models in rural areas.
Participants
Government staff, NGO’s staff, project managers, rural development staff,
members/leaders of women’s organisations, credit officers from finance institutions,
extension workers/community development workers.
Course Structure and Content
Management and mobilization of rural resources
Rural bias in development
Participatory approach to development
Project planning and management
Gender issues in rural development
Monitoring and evaluation of rural development activities
Group formation dynamics
Rural development activitie
GENDER ISSUES IN DEVELOPMENT
(3 Day Workshop)
Objectives
At the end of 5 day workshop, participants should be able to:
Appreciate the role of gender in development
Promote healthy gender relations in enhancing development
Identify the procedures to follow when carrying out a gender analysis for development
projects
Critically assess the salient gender issues in project management.
Use the skills acquired in enhancing healthy gender relations to foster sustainable
development.
Participants
N.G.O staff, project development officers, men & women in managerial, members of
women’s organizations, community development officers, training institution staff,
Region\District officers.
Course structure and Content
Definition of gender
Role of gender in sustainable development
Feminism
Sexual division of labour
Gender analysis framework in development projects.
Gender and Education: A comparative analysis
Gender and Health
Gender and Agriculture
Gender and political development
Human rights and Gender
|
